Privacy

This policy explains how Fleet Checklist and Maintenance ("we") handles personal information under South Africa's Protection of Personal Information Act (POPIA). Your company is the responsible party for the information it puts into the service; we process it on your company's behalf as operator.

What we collect

• Account details: name, work email, phone number, role and company.
• Inspection records: checklist answers, meter readings, comments, signatures and photos.
• Location at the moment a check is submitted, if the device allows it, so checks can be verified on site.
• Billing details handled by Paystack. We never see or store your card number.
• Basic usage and sign-in logs, kept for security and for the audit log on Pro and Enterprise.

How we use it

Only to run the service: showing checks to your supervisors, sending defect alerts and reports to the addresses your admin chooses, billing, support and keeping the service secure. We do not sell personal information or use it for advertising.

Where it is stored

Data is stored with Supabase (database and file storage) and served through Vercel. Both encrypt data in transit and at rest. Each company's data is separated at database level by row-level security.

Your rights

You can ask to see, correct or delete your personal information. Company admins can export all fleet data to Excel at any time and can delete the company account, which removes its data within 30 days. Email privacy@paperlessjobcard.com with any request, or complain to the Information Regulator if you are unhappy with our answer.

Retention

Inspection history is kept for 90 days on Free and for as long as your subscription runs on paid plans. When an account is closed, data is deleted within 30 days except where the law requires us to keep billing records.